If there is a problem with your order, contact our support team before sending any item back. Include your order number and explain the issue.
Please contact us with clear photos and order details so we can review the situation and advise on next steps.
Refund eligibility and available resolutions depend on the circumstances of the order and applicable consumer laws. If a refund is approved, processing time may vary by payment provider.
Contact: support@vibesbay.com
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